FAQ
What metals and stones do you work with?
All our pieces come in solid 18K gold, and we mainly work with precious stones.
Will your jewellery tarnish?
Because our pieces are solid gold, they do not noticeably tarnish. Care should still be taken to preserve your piece; see our care guide.
Where are your stones sourced from?
Our stones are sourced from around Asia, primarily Hong Kong.
What sizes do your rings come in?
On our website, we use Hong Kong sizing as reference to ring sizes. You may see our sizing guide for measurements as well as conversions.
Do you do made-to-order or custom pieces?
Yes, we do! Drop us a request through our contact page and we will get back to you within 24h.
Do you ship to my country?
We offer shipping internationally, although shipping fees will differ depending on which country you are shipping to. Shipping fees will be calculated at checkout. You may also refer to our shipping and delivery page for estimates on shipping costs.
How long will my order take to arrive?
Orders are shipped within 4 business days of placing your order. If shipping within Singapore, delivery will take 4-10 business days. For delivery estimates to other countries, please refer to our shipping and delivery page.
Do you offer change-of-mind-returns?
We do not offer change-of-mind returns. However, if you have received a faulty item, please let us know within 7 calendar days of receiving your item. Please also refer to our returns and exchanges policy.
I ordered the wrong ring size. May I exchange it for a different size?
If you received your ring and it does not fit, kindly let us know and we can get it resized for you. Do note that resizing will incur additional fees, starting from $10.